Terms and conditions

TERMS & CONDITIONS

VANSON Leathers, Inc.
Effective Date: May 19, 2026
Last Updated: May 19, 2026

These Terms & Conditions ("Terms") govern access to and use of www.vansonleathers.mom (the "Website"), purchases made through the Website, customer accounts, and related services offered by VANSON Leathers, Inc. ("Vanson," "we," "our," or "us").

By accessing the Website, creating an account, placing an order, or otherwise using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Website.

1. COMPANY INFORMATION

VANSON Leathers, Inc.
951 Broadway
Fall River, MA 02724
USA

Email: [email protected]

Phone: +1 (508) 678-2000

2. ELIGIBILITY

You must be at least 18 years old or the age of legal majority in your jurisdiction to create an account or place an order through the Website.

If you are under the age of majority, use of the Website and purchases must be made under the supervision and authorization of a parent or legal guardian.

By using the Website, you represent that you meet these requirements.

3. USE OF THE WEBSITE

Subject to these Terms, Vanson grants you a limited, non-exclusive, revocable right to access and use the Website for personal, non-commercial purposes.

You agree not to:

  • violate applicable laws or regulations;
  • interfere with Website operations or security;
  • introduce malicious code, malware, bots, or automated scraping tools;
  • access systems or data not intended for public access;
  • attempt to reverse engineer Website functionality;
  • impersonate another person or entity;
  • use Website content for unauthorized commercial purposes;
  • engage in conduct that may damage Vanson, its customers, or its systems.

We reserve the right to suspend or terminate access for violations of these Terms.

4. CUSTOMER ACCOUNTS

Certain Website features may require account registration.

You are responsible for:

  • maintaining accurate account information;
  • safeguarding login credentials;
  • restricting access to your account;
  • all activities occurring under your account.

You agree to notify Vanson promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend, restrict, or terminate accounts at our discretion where necessary to protect customers, operations, security, or compliance obligations.

5. PRODUCT INFORMATION

Vanson strives to accurately display products, specifications, pricing, and availability.

However:

  • product images are illustrative and may vary from actual products;
  • colors may vary due to monitor or device settings;
  • leather is a natural material and may exhibit unique grain, texture, markings, and variation;
  • handcrafted products may contain reasonable variations in appearance, finish, or construction;
  • specifications, materials, and product details may change without notice.

Such variations do not necessarily constitute defects.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

6. PRICING & AVAILABILITY

All prices displayed on the Website are in U.S. Dollars unless otherwise stated.

Prices, promotions, product availability, and specifications may change without notice.

Despite our efforts, pricing or availability errors may occasionally occur.

If an error affects your order, Vanson reserves the right to:

  • cancel the order;
  • refuse the order;
  • limit quantities;
  • contact you regarding corrected pricing or availability.

An order confirmation email does not constitute final acceptance of an order.

Order acceptance occurs when Vanson processes and approves the order for fulfillment.

7. ORDERS, PAYMENTS & CUSTOM PRODUCTS

Standard Orders

When placing an order, you agree to provide current, complete, and accurate information.

Vanson reserves the right to refuse, limit, or cancel orders for reasons including:

  • suspected fraud;
  • inventory limitations;
  • pricing errors;
  • payment issues;
  • suspected reseller activity;
  • compliance or security concerns.

Payment Processing

Payments may be processed through third-party providers including:

  • PayPal;
  • Authorize.net;
  • Apple Pay;
  • Google Pay;
  • Sezzle.

Use of those services may be subject to additional terms and privacy policies maintained by those providers.

Vanson does not store complete payment card information on its own systems.

Custom, Made-to-Order & Special Production Products

Certain Vanson products may be custom-built, modified, made-to-order, or produced using customer-provided specifications.

For such products:

  • production schedules are estimates only;
  • lead times may vary based on workload, materials, supplier availability, or manufacturing requirements;
  • customer-supplied measurements, specifications, and instructions are the customer's responsibility;
  • Vanson may request clarification or confirmation before production begins;
  • production may begin upon approval of specifications, measurements, designs, or order details.

Because custom and made-to-order products are manufactured specifically for individual customers, they may not be eligible for cancellation, return, exchange, or refund except as required by law or expressly approved by Vanson.

Customers are responsible for reviewing and confirming measurements, specifications, and customization details before production begins.

8. SHIPPING & DELIVERY

Vanson will make reasonable efforts to process and ship orders in a timely manner. Any shipping dates, production estimates, lead times, or delivery schedules provided by Vanson are estimates only and are not guaranteed unless expressly stated otherwise in writing.

Delivery times may be affected by:

  • manufacturing schedules;
  • material availability;
  • carrier delays;
  • weather conditions;
  • customs processing;
  • labor disruptions;
  • events outside Vanson's reasonable control.

Customers are responsible for providing accurate shipping information.

Vanson is not responsible for delays, non-delivery, or additional costs resulting from inaccurate or incomplete shipping information provided by the customer.

Risk of loss and title to products generally transfer to the customer upon delivery of the shipment to the carrier.

Customers should inspect shipments promptly upon receipt and notify Vanson of any shipping damage or fulfillment issues within a reasonable period after delivery.

9. RETURNS, EXCHANGES & STORE CREDIT

Vanson is committed to customer satisfaction and stands behind the products it manufactures.

Subject to the conditions below and any applicable law, standard unworn products may be eligible for refund, exchange, or store credit if returned within thirty (30) days of the original shipment date.

Prior to returning any merchandise, customers must obtain a Return Merchandise Authorization ("RMA") number by contacting:

Email: [email protected]

Phone: +1 (508) 678-2000

Returns or exchanges that do not include a valid RMA number may be delayed, refused, or returned to the sender.

Refunds

Eligible products may be returned for a full refund, including original outbound shipping charges, when:

  • the product is defective;
  • the product received differs from the product ordered; or
  • the product materially differs from the specifications presented on the Website.

Original outbound shipping charges are not refundable when:

  • the product does not fit;
  • the product does not meet customer preferences;
  • the customer no longer wishes to keep the product; or
  • the return is otherwise unrelated to a product defect or fulfillment error.

Refund eligibility is subject to product inspection and verification by Vanson.

Exchanges

Standard unworn products may be exchanged for reasons including:

  • size;
  • color;
  • style; or
  • similar customer preference considerations.

Exchanges must be received by Vanson before replacement merchandise is shipped.

Customers are responsible for return shipping costs associated with voluntary exchanges.

Any difference in product pricing will be charged or credited accordingly.

Store Credit

At Vanson's discretion, store credit may be issued in place of a refund or exchange.

Store credit will generally be issued instead of refunds when the original purchase involved:

  • store credit;
  • racing contingency awards;
  • gift certificates;
  • promotional awards; or
  • similar non-cash consideration.

Products submitted after the standard 30-day return period may, at Vanson's discretion, be eligible for store credit or other accommodation.

Where accepted after the return period, products must be in new, unused condition with original tags attached and will be evaluated based on the lower of:

  • current selling price; or
  • original purchase price.

Any such accommodation remains solely at Vanson's discretion.

Condition of Returned Products

To qualify for refund, exchange, or store credit, products must generally be:

  • unworn;
  • unused;
  • unaltered;
  • free from damage;
  • accompanied by original tags where applicable; and
  • received in condition acceptable to Vanson.

Vanson reserves the right to determine whether returned merchandise meets eligibility requirements.

Additional return requirements, exclusions, and procedures may be described in Vanson's Return Policy, which is incorporated into these Terms by reference.

10. WARRANTY, CUSTOM ORDERS & SPECIAL MANUFACTURING TERMS

Product warranty coverage is governed by Vanson's Warranty Policy, which is incorporated into these Terms by reference.

The following additional provisions apply to custom products, made-to-order products, special manufacturing projects, and warranty-related matters.

Custom Orders

Custom orders, made-to-order products, and specially manufactured garments require customer approval before production.

Unless otherwise agreed in writing:

  • a signed order approval may be required;
  • a deposit of up to fifty percent (50%) of the order value may be required before production begins; and
  • deposits become non-refundable once work has commenced.

Production may begin based on measurements, specifications, designs, artwork, or instructions provided by the customer.

Customers are responsible for ensuring the accuracy of all measurements, specifications, and instructions submitted to Vanson.

Alterations required due to inaccurate customer-provided measurements, specifications, or instructions may result in additional charges.

Custom Product Lead Times

Production schedules, completion estimates, and delivery projections are estimates only.

Manufacturing timelines may vary due to:

  • production workload;
  • material availability;
  • supplier delays;
  • staffing considerations;
  • design complexity; or
  • circumstances beyond Vanson's reasonable control.

Rush Manufacturing Service

Vanson may offer expedited manufacturing services for certain products.

A rush service surcharge may apply.

Rush service represents an effort to prioritize production and is not a guarantee of completion by a specific date unless expressly agreed in writing.

If Vanson accepts a rush surcharge and subsequently determines that expedited production cannot be achieved, Vanson may refund the rush surcharge without additional liability.

Custom Product Returns & Alterations

Custom products, personalized products, altered products, and made-to-order garments are generally non-refundable.

Customers requiring alterations or adjustments to custom products should notify Vanson promptly.

Unless otherwise approved by Vanson, requests for post-production alterations should be submitted within thirty (30) days of the shipment date.

Nothing in this section limits rights that cannot be waived under applicable law.

Ownership of Custom Designs

Unless otherwise agreed in writing, design concepts, layouts, patterns, artwork, graphics, and related materials created, modified, engineered, or developed by Vanson in connection with a custom order shall remain the property of Vanson.

Customers retain ownership of intellectual property they originally provide, but grant Vanson the rights necessary to manufacture, reproduce, modify, and fulfill the requested work.

No Vanson-developed design, pattern, or production artwork may be commercially reproduced without Vanson's written authorization.

Leather Characteristics & Finish Limitations

Leather is a natural material and may contain variations in grain, texture, markings, color, and appearance.

Such characteristics are natural features of leather and are not considered defects.

Certain decorative finishes, including fluorescent, metallic, and other specialty surface treatments, are subject to wear, fading, discoloration, and environmental effects.

Fluorescent and metallic finishes are particularly sensitive to light exposure and may fade over time.

Unless otherwise expressly stated in writing, decorative finishes, color retention, fading resistance, and refinishing of non-drum-dyed leathers are not covered under warranty.

Product Specification Changes

Vanson reserves the right to modify product specifications, materials, construction methods, components, and manufacturing processes without prior notice where such changes do not materially alter the intended function of the product.

11. PRODUCT PERFORMANCE, MOTORSPORT USE & RIDER RESPONSIBILITY

Many Vanson products are designed for motorcycle riding, motorsports, racing, or other activities that involve inherent risks.

No protective garment, leather suit, jacket, glove, boot, armor component, or other product can eliminate the risk of injury, death, property damage, or other loss.

Customers understand and acknowledge that:

  • motorcycle riding is inherently dangerous;
  • motorsports activities are inherently dangerous;
  • crashes and accidents may result in serious injury or death regardless of equipment used;
  • product performance may vary depending on circumstances;
  • no product guarantees protection from all injuries or accident scenarios.

Customers are responsible for:

  • selecting products appropriate for their intended use;
  • maintaining products in safe condition;
  • inspecting products before use;
  • following manufacturer instructions and recommendations;
  • understanding the limitations of protective equipment.

Vanson makes no representation that any product will prevent injury, eliminate risk, or provide protection in every circumstance.

12. USER SUBMISSIONS & CUSTOMER MATERIALS

Customers may voluntarily provide information, materials, communications, photographs, measurements, specifications, design concepts, artwork, logos, graphics, fit information, or other content in connection with:

  • custom products;
  • repairs;
  • warranty claims;
  • customer service requests;
  • technical consultations;
  • manufacturing inquiries.

Customers retain ownership of content they submit.

However, by submitting materials to Vanson, customers grant Vanson a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, transmit, store, review, and process such materials as reasonably necessary to:

  • evaluate requests;
  • provide customer support;
  • manufacture products;
  • complete repairs;
  • fulfill orders;
  • administer warranty services;
  • operate the business.

Customers represent that they possess all rights necessary to provide submitted materials and that such materials do not infringe the rights of third parties.

Vanson reserves the right to refuse requests involving materials that may violate intellectual property rights, applicable law, or company policies.

13. INTELLECTUAL PROPERTY

All content available through the Website is owned by or licensed to Vanson and is protected by applicable intellectual property laws.

Protected materials may include:

  • trademarks;
  • logos;
  • product names;
  • photographs;
  • product designs;
  • graphics;
  • text;
  • videos;
  • catalogs;
  • downloadable materials;
  • website design elements;
  • source content.

The VANSON name, logos, and associated branding may not be used without prior written permission.

Except as expressly permitted by law, no Website content may be copied, reproduced, distributed, modified, displayed, published, transmitted, or commercially exploited without Vanson's prior written consent.

14. ACCEPTABLE USE

Users agree not to:

  • copy or scrape Website content for commercial purposes;
  • use automated systems to collect Website information;
  • interfere with Website functionality or security;
  • attempt unauthorized access to systems or data;
  • engage in fraudulent activity;
  • transmit malicious software or code;
  • violate intellectual property rights;
  • use the Website in a manner that could damage Vanson, its customers, or third parties.

Vanson reserves the right to investigate suspected violations and take any action reasonably necessary to protect its operations, customers, systems, intellectual property, and legal rights.

15. PRIVACY & COOKIES

Collection, use, storage, and processing of personal information are governed by Vanson's Privacy Policy.

The Website also uses cookies and similar technologies as described in Vanson's Cookie Policy.

By using the Website, creating an account, placing an order, or otherwise interacting with Vanson, you acknowledge that information may be collected and processed as described in those policies.

The Privacy Policy and Cookie Policy are incorporated into these Terms by reference.

16. DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY PROVIDED IN VANSION'S WRITTEN WARRANTY POLICY OR AS REQUIRED BY APPLICABLE LAW, THE WEBSITE, ITS CONTENT, PRODUCTS, SERVICES, AND RELATED MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANSON DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE;
  • TITLE;
  • NON-INFRINGEMENT;
  • UNINTERRUPTED OPERATION;
  • ACCURACY OF INFORMATION;
  • SECURITY;
  • ERROR-FREE FUNCTIONALITY.

VANSON DOES NOT WARRANT THAT:

  • THE WEBSITE WILL BE AVAILABLE AT ALL TIMES;
  • THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION;
  • DEFECTS WILL BE CORRECTED IMMEDIATELY;
  • THE WEBSITE WILL BE FREE OF VIRUSES OR HARMFUL COMPONENTS;
  • PRODUCTS WILL MEET EVERY INDIVIDUAL EXPECTATION OR APPLICATION.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN THOSE JURISDICTIONS, DISCLAIMERS SHALL APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANSON, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT DAMAGES;
  • INCIDENTAL DAMAGES;
  • CONSEQUENTIAL DAMAGES;
  • SPECIAL DAMAGES;
  • EXEMPLARY DAMAGES;
  • PUNITIVE DAMAGES;
  • LOSS OF PROFITS;
  • LOSS OF REVENUE;
  • LOSS OF BUSINESS OPPORTUNITY;
  • LOSS OF DATA;
  • LOSS OF GOODWILL;
  • BUSINESS INTERRUPTION;

ARISING FROM OR RELATED TO:

  • WEBSITE USE;
  • INABILITY TO USE THE WEBSITE;
  • PRODUCTS PURCHASED THROUGH THE WEBSITE;
  • CUSTOMER SUBMISSIONS;
  • SHIPPING DELAYS;
  • PRODUCT PERFORMANCE;
  • WARRANTY CLAIMS;
  • THIRD-PARTY SERVICES;
  • PAYMENT PROCESSORS;
  • USER CONDUCT;
  • SECURITY INCIDENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANSON'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

18. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Vanson, its officers, directors, employees, agents, contractors, successors, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or demands, including reasonable attorneys' fees, arising out of or relating to:

  • your use of the Website;
  • violation of these Terms;
  • violation of applicable laws;
  • customer-submitted materials;
  • infringement of intellectual property rights;
  • misuse of products;
  • fraudulent activity;
  • unauthorized account activity.

Vanson reserves the right to assume exclusive defense and control of any matter subject to indemnification.

19. FORCE MAJEURE

Vanson shall not be liable for delays, failures, interruptions, or inability to perform resulting from circumstances beyond its reasonable control, including but not limited to:

  • natural disasters;
  • severe weather;
  • fire;
  • flood;
  • war;
  • terrorism;
  • labor disputes;
  • transportation disruptions;
  • material shortages;
  • supplier failures;
  • governmental actions;
  • public health emergencies;
  • utility failures;
  • internet outages;
  • cyber incidents;
  • acts of God.

Performance obligations may be suspended for the duration of such events.

20. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms, the Website, purchases, products, services, or interactions with Vanson shall be governed by Massachusetts law.

21. DISPUTE RESOLUTION & VENUE

To the extent permitted by law, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located within Massachusetts.

The parties consent to the personal jurisdiction and venue of such courts.

Before initiating litigation, customers are encouraged to contact Vanson directly in an effort to resolve disputes informally.

Nothing in this section prevents either party from seeking temporary or equitable relief where necessary to protect legal rights.

22. CHANGES TO THESE TERMS

Vanson may revise these Terms periodically to reflect:

  • business changes;
  • operational updates;
  • legal developments;
  • Website modifications;
  • product changes;
  • policy updates.

When revisions are made, the "Last Updated" date will be revised accordingly.

Updated Terms become effective upon posting unless otherwise specified.

Continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms.

23. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

Failure by Vanson to enforce any provision of these Terms shall not constitute a waiver of any right or provision.

24. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Cookie Policy, Warranty Policy, Return Policy, and any additional policies expressly incorporated by reference, constitute the entire agreement between Vanson and the user regarding use of the Website and related transactions.

These documents supersede prior understandings, communications, and agreements concerning the subject matter addressed herein.

CONTACT INFORMATION

VANSON Leathers, Inc.

951 Broadway
Fall River, MA 02724
USA

Email: [email protected]

Phone: +1 (508) 678-2000

Website: www.vansonleathers.mom